Terms and Conditions

Last updated: 31/12/25


  1. General Conditions

    You must be at least 16 years old or have parental consent to use this website. We reserve the right to refuse service to anyone at any time. Prices, promotions, and product availability are subject to change without notice.

  2. Orders and Payments

    By placing an order, you confirm that all details provided are accurate and complete. Payments are processed securely through Shopify. We accept Visa, Mastercard, and AmEx. If an order is suspected of fraud or unauthorized activity, we reserve the right to cancel it.

  3. Shipping and Delivery

    We ship to locations specified on our Shipping Policy page. Delivery times are estimates and may be affected by external factors. We are not responsible for lost or stolen packages once marked as delivered.

  4. Returns and Exchanges

    We accept returns within 14 days of delivery if items are unworn and in original condition. Customers are responsible for return shipping costs unless the item is defective or incorrect. Refunds will be processed to the original payment method within 5 business days.

  5. Intellectual Property

    All content, including logos, images, and text, is owned by PrimordialForge and may not be used without permission. Unauthorized use of our intellectual property may result in legal action.

  6. Limitation of Liability

    We are not liable for indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability shall not exceed the amount paid for the product purchased.

  7. Privacy Policy

    Your personal information is collected and processed in accordance with our Privacy Policy. We do not sell or share your personal data without consent, except as required by law.

  8. Governing Law

    These Terms and Conditions are governed by the laws of your jurisdiction. Any disputes arising will be handled in the courts of that jurisdiction.

  9. Changes to Terms

    We reserve the right to update these Terms and Conditions at any time. Continued use of the website after changes implies acceptance of the new terms. For any questions, contact us at support@primordialforge.com.

    Thank you for shopping with PrimordialForge!